Shipping & Returns
SHIPPING - WE HAVE TEMPORARILY HALTED EXPEDITED SHIPPING DUE TO THE CORONAVIRUS SITUATION. PLEASE BE AWARE THAT USPS IS EXPERIENCING SERVICE DELAYS IN CERTAIN AREAS.
DOMESTIC - We're pleased to offer FREE shipping via USPS First Class with tracking. If you need it a little faster we'll ship it USPS Priority (average 2-3 days) at your discounted rate of $4.95. If you prefer express shipping or to use a different carrier, please email us prior to submitting your order so that we can give you a price quote. Signature Confirmation may be applied (at no extra charge) to orders shipping to multi-unit apartment/office buildings etc. or for higher value orders for our mutual protection.
Your jewelry will be carefully packaged in a gift box with ribbon and will ship within 1-2 business days from receipt of payment. If this is a gift we'd be happy to include a gift message - just let us know in Special Instructions to Seller during checkout.
CANADA - We’re pleased to offer USPS First Class International Package service with tracking at a reduced rate of $8.95 USD.
All taxes, customs duties and fees are the responsibility of the buyer. Please check with your local customs office if you would like detailed information about rates etc.
RETURNS & REFUNDS -
Returns are easy! Just email us for our return address and ship the item back within 30 days from the date of delivery.
To be eligible for a refund, please ensure that your item is unworn and in the same condition as it was shipped to you. Please return the item in its original box (for added protection), include a copy of your invoice and ensure that it’s packaged carefully to prevent any damage while in transit. Please don't hesitate to contact us if you have any questions!
Upon receipt of your eligible returned item, a full refund, less any shipping fees that you paid, will be issued to your original method of payment. Please note that it may take some time before your refund is officially posted to your account by your credit card company.